Be the Calm in the Storm: Managing Challenging Conversations in the Medical Arena Webinar

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Presented by Jennifer Bires, MSW, LCSW, OSW-C, Executive Director of Life with Cancer and Patient Experience for the Inova Schar Cancer Institute and Cheryl Hughes, MSW, LCSW, oncology therapist at Inova’s Life with Cancer, this webinar, designed for patient navigators, discussed discover tools to help healthcare providers manage emotionally charged interactions while offering empathy and support to their patients, family members and even colleagues.

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